Incident resolution and Support

Should you encounter any doubt about using eBD, please do not hesitate to use our support services.

In case of incidence, we recommend you to:

1. Find an answer in our document library.
We provide technical reference manuals, step-by-step tutorials and many more resources. You can find them in the Documents section of this community. Further, please don't forget to look up in our samples page: http://samples.ebdsoft.com

Should you be reading an off-line doc, please check it us up-to-date in the Documents section.

2. Look up in forums.
Perhaps someone had the same question you have now, and solved it by asking in our eBD-Devel forum  http://groups.google.es/group/ebd-devel

Try find answers there, and if you don't get anything helpful, just ask the community.

3. Contact our support service.
Every customer is allowed to use next email account so our experts can provide custom and professional support: ebd.support_AT_ebdsoft.com